We are happy to refund or exchange your goods as long as you can answer yes to ALL of the following:
- The Refund/Exchange request takes place within 30 days from when the item was received.
- The goods remain complete and undamaged preferably with the original packaging.
- The cost of the return delivery shall be paid for by the sender, unless otherwise agreed by us.
- If your item is faulty and under warranty.
For full details regarding refunds and/or exchanges please see our Terms & Conditions
If you wish to return or exchange your goods please complete the form to obtain a valid Returns Authorisation Number (RAN).
Please note: You must enter the email address you used when ordering and returns will not be accepted without a valid Returns Authorisation Number.